Attorney Jeremy & Paralegal Laney Settle Dispute, Recover Payment for South Sudanese Client vs Hebei Supplier

In 2024, a South Sudanese purchaser procured a batch of polyethylene from a Hebei supplier and made the payment as agreed, but the Hebei supplier failed to deliver the goods as scheduled after receiving the payment.

Since the supplier refused to deliver the goods as agreed, the South Sudanese purchaser requested a refund, yet the supplier remained unresponsive and even deliberately "disappeared." 

After several unsuccessful negotiations, the purchaser engaged Larry Zhou's legal team from Landing (Shenzhen) Law Office to handle the dispute, with Attorney Jeremy Hu and Paralegal Laney Liu taking charge of the case.

Our lawyers carefully reviewed the case facts and materials, including key contract clauses, payment records, and details of communications between the two parties, and formulated a targeted solution.

Subsequently, our lawyers attempted to contact the Hebei supplier via SMS, phone calls, and WhatsApp, but received no response.

Faced with the supplier's deliberate evasion, our lawyers did not give up. Instead, they stepped up efforts to prompt the supplier to engage by sending a lawyer's letter, reporting the company's commercial fraud to the relevant authorities in its location, and other means. Eventually, through the unremitting efforts and strong urging of our lawyers, the competent authorities included the company in the list of abnormally operating enterprises, which significantly disrupted its normal business activities.

Less than two weeks after being listed as an abnormally operating enterprise, the supplier took the initiative to contact the purchaser to explain the reasons for failing to deliver the goods. Our lawyers actively assisted the purchaser in the subsequent negotiations with the supplier. 

After persistent efforts, the two parties finally reached a settlement: the Hebei supplier agreed to refund most of the payment. The client thus avoided litigation or arbitration and resolved the case in a highly cost-effective manner.

Through this case, we would like to remind domestic and foreign buyers that even if they encounter a situation where the other party "disappears" after breaching a contract in a transaction, as long as they promptly entrust professional lawyers to intervene and exert pressure on the other party through proper legal means, they still stand a chance to successfully safeguard their legitimate rights and interests.

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