Attorney Larry Zhou Achieves Full Compensation for U.S. Client in Quality Dispute with Hebei Supplier

In international trade, every transaction—regardless of its scale—is critical to the buyer. However, when quality issues arise, cross-border distances often make it challenging for buyers to effectively pursue accountability.

In 2025, a U.S. company purchased several machines from a supplier in Hebei, China. However, after the machines arrived, they were found that multiple machines had quality issues and could not be used normally.

The U.S. company sought compensation from the Hebei supplier, but no effective solution was offered. Barriers in cross-border communication and the supplier’s passive response stalled the recovery process.

The legal team led by Larry Zhou at Landing (Shenzhen) Law Office, has extensive experience in the field of international trade, having represented foreign clients in cross-border recovery disputes on multiple occasions and achieved remarkable results. A turning point emerged after the US company contacted Attorney Larry.

Upon taking the case, Attorney Larry Zhou quickly communicated with the U.S. client to understand the details and assisted in gathering evidence related to machine defects. Leveraging his expertise in international trade disputes, Larry efficiently organized the key evidence. After preparing the necessary documentation, he entered into negotiations with the supplier on behalf of the U.S. client.

Initially, the supplier was unwilling to offer a substantive solution. Larry Zhou then adjusted his strategy, applying pressure from multiple angles—including business reputation, legal liability, and long-term cooperation prospects—which eventually led the supplier to agree to cooperate and commit to full compensation for the U.S. company.

Following the receipt of the full compensation payment, the U.S. company expressed high satisfaction with the resolution and extended its sincere gratitude to the legal team led by Larry Zhou for their professional and dedicated service.

For legal matters related to international trade, feel free to contact Attorney Larry Zhou.