Lawyer Larry Represents British Client Reaches Settlement with Henan Supplier and Recovers Payment Successfully

In 2025, a British company purchased two tractors from a supplier in Henan, China, and paid the full amount as agreed. However, after receiving the payment, the supplier neither delivered the goods as scheduled nor provided effective responses for a long time, which constitutes a serious breach of contract.

After several unsuccessful attempts to communicate, the British client entrusted the lawyer team led by Lawyer Larry Zhou from Landing (Shenzhen) Law Office to handle the case, with Lawyer Larry taking specific charge.

Upon taking over the case, our lawyer sorted out the facts and key evidence of the case immediately, and issued a lawyer's letter to the Henan supplier. The letter clearly required the supplier to either fulfill the contract and deliver the goods within a specified time limit, or refund the full amount if it was unable to perform the contract, and also bear the rights protection costs and capital interest of the British buyer.

After confirming that the supplier had signed for the lawyer's letter, our lawyer exerted professional pressure on the counter-party through telephone communications and follow-up correspondence.

Meanwhile, we submitted official complaints, tax compliance clues to relevant government departments and associations, and reported the supplier's illegal acts to cross-border e-commerce platforms. Through these multi-dimensional actions, we gradually increased the supplier's default costs and risk expectations.

Under the continuous and powerful negotiations of our lawyer, the attitude of the Henan supplier changed significantly: from initially refusing to refund to proactively initiating settlement negotiations. After multiple rounds of negotiations and full confirmation with the British client, the two parties finally reached an "advance refund" plan, and the supplier quickly refunded nearly 20000 US dollars to the British client.

If a Chinese supplier fails to perform the contract as agreed, the following suggestions are put forward:

1. Timely fix written evidence: Keep all communication records and claims in written form, and clarify the supplier's responsibility boundaries in the performance of the contract or refund process;

2. Impose pressure through multi-channel strategies: While conducting direct negotiations, make good use of tools such as regulatory complaints, tax compliance inspections, and platform reports to increase the cost of the supplier's breach of contract;

3. Prioritize the implementation of executable plans: Focus on designing a refund plan instead of getting stuck in long-term disputes, and find the optimal balance between efficiency and risk control.

Refund Confirmation: