Lawyers Avon and Laney Facilitate Settlement Between South African Buyer and Dongguan Factory in Sales Dispute

In 2025, the cooperation between a South African enterprise (hereinafter referred to as the "Client") and a factory in Dongguan, China, reached an impasse: the South African Client refused to take delivery of the goods and demanded the factory refund the advance payment, suspecting that the factory had failed to produce the goods as required or that the products did not meet the agreed standards; in response, the Dongguan factory stated that all goods had been fully manufactured and could be shipped immediately upon the Client’s payment of the balance.

As multiple communications between the two parties failed to yield effective progress, the South African Client decided to entrust Chinese lawyers to intervene and ultimately selected the legal team led by Lawyer Larry from Landing (Shenzhen) Law Office.

After taking over the case, Lawyers Avon and Laney were assigned to handle it specifically. Upon comprehensively sorting out the case materials, the legal team identified that the core crux of the dispute lay in the improper communication methods and lack of an effective trust mechanism between the two parties: on one hand, the South African Client was concerned about the risk that the factory might fail to ship the goods or deliver non-conforming goods after receiving the balance; on the other hand, the Dongguan factory, dissatisfied with the Client’s attitude and wording during communications, refused to ship the goods in advance without full payment, leading to a stalemate.

In response to this situation, the legal team took the initiative to act as a communication bridge between the two parties. Through multiple rounds of in-depth communications with the Dongguan factory, the team sorted out several feasible solutions based on the actual circumstances of the case, simultaneously fed back the details of the solutions to the South African Client, and analyzed the pros and cons of each option one by one, ultimately assisting the Client in finalizing the solution with the optimal cost-performance ratio.

The key breakthrough in the case was the introduction of an authoritative third-party institution to inspect the products. After the inspection confirmed that the goods had been produced as required and met the delivery standards, the two parties reached a consensus: the South African Client agreed to accept part of the goods, and the factory paid the remaining amount to the Client as compensation. With this, the cooperation dispute that had lasted for months was successfully resolved.

The successful completion of this legal service not only demonstrated the professional competence and efficient execution capabilities of Lawyer Larry’s team in the field of international commercial disputes but also maximized the protection of the Client’s legitimate rights and interests, earning high recognition and praise from the Client.

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